This Privacy Policy sets forth how Crown of Laurel Design Studio (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website: https://www.crownoflaurel.com.au.

Our Commitment to Privacy
Crown of Laurel Design Studio is committed to providing you with a safe and secure online experience. We are bound by the Privacy Act 1988 (Cth), which establishes principles concerning the privacy of individuals.

Collection of Your Personal Information
Some parts of our website can be viewed without providing personal information. However, to access certain features, services, or to contact us, you may need to provide personally identifiable information, such as your name, email address, phone number, or other relevant details.

Use of Your Personal Information
We may use the information you provide to:

• Respond to your inquiries and provide services;

• Process transactions and deliver services;

• Improve our website, services, and content;

• Communicate updates relevant to your inquiries.

We also collect non-personally identifiable information such as browser type, operating system, pages visited, and referring website addresses. This information is used internally to analyze traffic, trends, and improve your browsing experience.

Cookies and Tracking
Our website may use cookies, web beacons, or similar tracking technologies to enhance user experience and monitor website performance. Cookies may store information about your browsing preferences, but no personally identifiable information is collected via these tools. You can choose to disable cookies in your browser settings; however, some website features may not function properly if cookies are disabled.

Sharing of Your Personal Information
We may engage third-party service providers to assist with customer support, transactions, or other services. These providers are only granted access to the personal information necessary to perform their duties and are bound by confidentiality and privacy obligations.

Accessing Your Personal Information
You have the right to request access to your personal information, subject to legal exceptions. Requests may need to be submitted in writing for security reasons. We reserve the right to charge a reasonable fee for providing access to your information, based on the resources required.

Privacy Complaints
If you have concerns or complaints regarding the handling of your personal information, please contact us as outlined below. We will respond to your complaint promptly and handle it according to the Privacy Act 1988 (Cth) principles.

Changes to This Privacy Policy
Crown of Laurel Design Studio reserves the right to amend this Privacy Policy at any time. If you do not agree with the terms of this policy, please refrain from using our website or services. Any updates will apply from the time of the change forward.

Contact Us
If you have questions, concerns, or comments regarding this Privacy Policy, please contact us during business hours (Monday to Friday) by email: hello@crownoflaurel.com.au